Packages are generally dispatched within 8-10 working days after receipt of payment and are shipped via DHL, FedEx, or USPS with tracking, whichever shipping method you select at the time of checkout, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
We offer the rightmost and economical shipping methods for our valuable customers. Furthermore, for any related additional queries or concerns, please contact us and we will make things better for you.
If your parcel is lost or arrives damaged, kindly reach out to us at support@eleatherpants.com. We’ll promptly assist you in resolving the issue, whether through replacement or refund, ensuring your satisfaction with our service. Your concerns are important to us, and we’re here to help.